Description

Dear Sir/Madam,

I'm writing on behalf of Gazprom company asking for an advice. We are using 4 SiteKiosk's licenses ("GAZPROM PUBLIC JOINT STOCK COMPANY SKB 974131 - 4 License(s)") on our terminals. The terminals are connected to SAP systems (HCM/Gateway/SLS) and run several HTML5 apps (JS+OData) hosted on on-premise server. We use Internet Exporer 11 in SiteKiosk shell and Windows 7.

Our users can authorize in two ways:
1) using RFID cards, SSL certificate is created by SAP Secure Login Server (with help of SAP Secure Login Client installed on terminal);
2) with login and password, basic authorization.

We've encountered problem with caching. After a user is authorized by login/pass, the next user can't authorize with RFID card, but instead is redirected to page with login/pass authorization. We assume that reason is some kind of cache on client-side. When our apps are launched directly in Internet Explorer and new IE session is started, there is no such behaviour. API methods intended (e.g. DeleteTempInternetFilesAndCertificates) to reset cache didn't help. The only effective solution we found is to restart whole SiteKiosk via SiteKiosk.Restart() method.
Unfortunately, this solution does not suitable for our users, because complete shell restart lasts too long, about 30 seconds.

Could you help us to find a better solution? Maybe there are some more API methods to try, or third-party tools to simulate starting new session in IE.
We look forward to hearing from you soon.

Sincerely yours,
Akhmet Gafarov
Evola consulting