Ticket ID: 23273 Creation Date: 2/10/2017 9:29 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.3.3836 Language: English
Views: 25399 Last Modification Date: 3/13/2017 4:57 PM Platform:
Level: Closed

Support Request: sitekiosk and skype

Description

I am setting up a windows 10 all in one pc as a skype station, under my admin account I can auto launch site kiosk and skype with no problems but when I use the sitekiosk account site kiosk will launch but not skype. The skype splash screen loads but no skype program loads afterward.

I have even changed the limited account to admin account and turned off security still skype will not auto launch, any help would be appriciated

Answer: (1)
Re: sitekiosk and skype 2/13/2017 4:17 PM
If the application runs properly in Start Once under your admin account but not in Autostart under the SiteKiosk Windows user account, the problem seems to be related to a Windows user dependent issue. As Skype settings are generally user dependent, you should log in as the Windows SiteKiosk user to check the behavior when SiteKiosk is not running. Admin rights should not be necessary.

Here is the procedure to login as the Windows SiteKiosk user and check Windows settings:
https://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=5826
Post comment
My Account
Login
Language (Tickets):