Ticket ID: 24398 Creation Date: 8/7/2018 4:31 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.6.7963 Language: English
Views: 24318 Last Modification Date: - Platform:
Level: Closed Modified By: -

Support Request: Website Query Issues

Description

Hi-
Our team has recently installed the Site Kiosk on Windows10 and have discovered an issue when a query is sent to a specific website. Below is a link to the screen capture and the cuit website so that you can review this issue...

screen capture:
https://youtu.be/Lly9xnh_ZTY

website:
https://clio.columbia.edu/

Best,
Michael DeMeo
917-450-2630

Answer: (2)
Re: Website Query Issues 8/7/2018 10:50 PM
Does the same thing happen in Start Once and in Autostart mode? Do you get the same results if you choose the Chrome browser option in the SiteKiosk configuration tool under >Basic >Start Page & Browser.
Re: Website Query Issues 8/7/2018 11:01 PM
Hi-
It looks like another team member has also submitted a ticket to you regarding the same topic. His email is ab4353@columbia.edu. You can go ahead and close this one to consolidate efforts.

Best,
Michael
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