Ticket ID: 24509 Creation Date: 10/12/2018 6:51 PM Product: SiteKiosk Classic Android Attachment: -
TicketType: Support Request Version: 2.9 Language: English
Views: 24870 Last Modification Date: 11/12/2018 3:39 PM Platform:
Level: Closed

Support Request: how to exit site kiosk android through team viewer

Description

Hi,

Our client is using site kiosk together with team viewer on android based kiosk. they have an issue which can not reach to site kiosk setting page using team viewer. the kiosk is installed at public area with no home button.

Kindly advise how they can reach site kiosk setting to exit temporary for installing new apps.

Thank you.

Answer: (2)
Re: how to exit site kiosk android through team viewer 10/15/2018 2:53 PM
Unless you have the x button in the toolbar to exit sitekiosk, are you able to simulate a U shaped pattern to exit sitekiosk? You could also use a siteremote job to quit sitekiosk as well.
Re: how to exit site kiosk android through team viewer 10/15/2018 3:05 PM
you could also try taking a look at this article

https://community.teamviewer.com/t5/Knowledge-Base/Touch-Interactions-vs-Mouse-Interactions-on-Android/ta-p/2846
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