Ticket ID: 24522 Creation Date: 10/17/2018 3:51 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.4.7317 Language: English
Views: 24029 Last Modification Date: 11/14/2018 5:39 PM Platform:
Level: Closed

Support Request: Issues displaying on all monitors

Description

I cannot move mstsc window to other screens in this version of sk. I have confirmed that the the class and title are explicitly allowed. is there a easier way to fix this without needing to uninstall and install a newer version?

Answer: (3)
Re: Issues displaying on all monitors 10/17/2018 4:29 PM
An update would not resolve the issue. It is now a requirement to allow application windows in the windows & dialog management of SiteKiosk and uncheck the box to restrict the window to the main screen. That is a security feature. Wildcards (*) are allowed if the security aspect is not a concern.
Re: Issues displaying on all monitors 10/17/2018 4:44 PM
I already did that. It works with the same config for 9.6 but not this version.
Re: Issues displaying on all monitors 10/17/2018 5:38 PM
Please send a copy of the SiteKiosk configuration file to ward(at)provisio.com.
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