Ticket ID: 24533
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Creation Date: 10/25/2018 10:48 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.0.5031
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Language: English
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Views: 24158
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Last Modification Date: -
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Platform:
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Level: Closed
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Modified By: -
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Support Request: Captcha triggering Sabotage mode
We have kiosks that we have deployed to our fields offices so that the public and look up tax and business license information. They go to dor.wa.gov, select login, select forgot next to the SAW User ID, type in an email address, select I'm not a robot, a pop up will appear wanting you to select specific things (captcha), select verify. Even if you select everything correctly the green check box will appear, the pictures stay on the screen and so you select on the browser screen behind the picture to get to the browser again and select cancel, then a pop up appears that the device is in sabotage mode.