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Ticket ID: 24536
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Creation Date: 10/26/2018 10:31 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.6.4572
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Language: English
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Views: 24495
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Last Modification Date: 11/26/2018 3:43 PM
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Platform:
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Level: Closed
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Support Request: Unable to open PDF file
I am attempting to open a PDF file from an internal site, but one of these issues arise:
(1) system hangs at progress bar that reads initializing, may go away after a long while, May be able to logout or may have to do a hard shutdown
(2) may get "error window: Files does not begin with '%PDF-'.
https://www.roswellatwork.com/home/showdocument?id=4914 (depending on the document)
