Support Request: Problem using sitekiosk with Chrome Engine and startpage

Description

Hello,
we have a problem using sitekiosk with Chrome engine and starpage. The same config with IE Engine WORKS FINE but since we have to dismiss ie from our company we need to migrate to chorme engine also sitekiosk.

When we open some web link in Start page we see the sitekioks splash screen and we cannot exit from it and we need to restart sitekiosk.
I have done 2 video to show you the case, I attach them in this ticket.

Kind Regards
Nicola

Answer: (4)

Re: Problem using sitekiosk with Chrome Engine and startpage 6/29/2021 4:21 PM
I have another video to attach how can i upload it?
Re: Problem using sitekiosk with Chrome Engine and startpage 6/29/2021 4:22 PM
Hello,

sorry, SiteKiosk 9.2 is out of support.
Re: Problem using sitekiosk with Chrome Engine and startpage 6/29/2021 4:28 PM
Yes i know but could you please let us know why we have this problem?
Maybe you need just a quick look to my video to understood the situation
Kind Regards
Re: Problem using sitekiosk with Chrome Engine and startpage 6/29/2021 5:04 PM
Hello,

the video does not help in finding the cause for the problem. It just shows the effect. The cause is within the way the actual element is configured or the content that is called. Which leads to the requirement of further investigating the problem, which is no longer available for SiteKiosk 9.2, because it is out of support.

If you download the trial version of the current SiteKiosk version and are able to reproduce the problem, so past bug fixes or newer chrome engine versions do not fix it, then please report back.
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