Ticket ID: 6337
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Creation Date: 1/2/2008 7:07 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 6.6
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Language: English
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Views: 50941
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Last Modification Date: -
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Platform:
Windows Vista
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Level: Closed
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Modified By: -
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IE: 7.0 |
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Bug Status: Not Fixed
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User account: Unknown
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Bug Frequency: On every start
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Support Request: Sitekiosk SiteKey.SYS incompatiable error (Vista 64 bit)
Reproduction
Install Sitekiosk 6.6 then reboot. The keyboard will not work in any user or Windows login screen. In event viewer the error appears:
"\SystemRoot\SysWow64\Drivers\SiteKey.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver."
Machine specs:
Model: HP Pavilion dv9500
Processor: Intel Core 2 Duo T7300 @ 2 GHz
Ram: 2046 MB
System type: 64-bit OS
OS: Windows Vista Ultimate
Full Error:
Log Name: System
Source: Application Popup
Date: 1/2/2008 10:12:20 AM
Event ID: 1060
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Willie-PC
Description:
\SystemRoot\SysWow64\Drivers\SiteKey.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
Event Xml:
<Event xmlns="
http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Popup" />
<EventID Qualifiers="49152">1060</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2008-01-02T17:12:20.416Z" />
<EventRecordID>27365</EventRecordID>
<Channel>System</Channel>
<Computer>Willie-PC</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>\SystemRoot\SysWow64\Drivers\SiteKey.SYS</Data>
<Binary>000000000200300000000000240400C0000000006C0300C000000000000000000000000000000000</Binary>
</EventData>
</Event>