Ticket ID: 24283 Creation Date: 6/7/2018 9:25 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.6.4409 Language: English
Views: 23001 Last Modification Date: 7/6/2018 4:28 PM Platform:
Level: Closed

Support Request: Auto log-on feature

Description

Good afternoon,

I am new to using this product and have currently run into an issue with the maintenance window and the auto logon feature. The machine is scheduled to reboot daily and does not seem to automatically log in and run the SiteKiosk application. I've attached a few files that will hopefully help explain what I need to change.

Thanks,
- Shane

Answer: (1)
Re: Auto log-on feature 6/8/2018 4:02 PM
When the computer restarts, are you at a login screen? Do you have any antivirus installed on the machine or is the machine on a domain? Do you get the same behavior if you disable the antivirus? Are there any policies in place that would prevent an autostart of a program?
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