Ticket ID: 24308 Creation Date: 6/22/2018 3:23 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.6.4409 Language: English
Views: 24154 Last Modification Date: 7/31/2018 10:25 PM Platform:
Level: Closed

Support Request: Javascript embed no longer displaying within SiteKiosk

Description

The website that I display with SiteKiosk contains two Javascript embeds for social media feeds. They have always functioned correctly, up until this week. Now the feed is being displayed without styles and without scrolling functionality. I am using the Chrome browser within SiteKiosk. The embeds are displayed correctly when I view the site in Chrome on the PC outside of SiteKiosk, so SiteKiosk specifically must be causing the issue. Please advise, thank you.

Answer: (9)
Re: Javascript embed no longer displaying within SiteKiosk 6/22/2018 5:48 PM
SiteKiosk does not update itself so something else must have changed. Can you provide a link to the website you are having the issue with?
Re: Javascript embed no longer displaying within SiteKiosk 6/22/2018 6:20 PM
It's not a public site so I would prefer not to share the URL. However the tool I am using for the social media feed is TINT (www.tintup.com) if that helps. Is there a way to debug in SiteKiosk to identify what the error might be? I would gladly reach out to TINT but I don't know what to tell them at this point.
Re: Javascript embed no longer displaying within SiteKiosk 6/22/2018 8:36 PM
You can also test with the Chromium test app to determine if it is a general incompatibility with Chromium vs Chrome.
See below to test that web page with using the Chromium CEF Browser test application.
>>SiteKiosk 9.6 uses Chromium 59.0.3071.82 Windows 32 Bit that you can download here:
http://opensource.spotify.com/cefbuilds/cef_binary_3.3071.1641.gf95fa26_windows32_client.tar.bz2
(you need to extract the download twice e.g. with using 7ZIP)

The go to the “release” folder and run cefclient.exe to test. You do not need to install anything.
Re: Javascript embed no longer displaying within SiteKiosk 6/22/2018 8:57 PM
Is there a 64 bit version of that program? Thank you.
Re: Javascript embed no longer displaying within SiteKiosk 6/22/2018 9:00 PM
I am able to run it on 64-bit systems without an issue. Did you get an error?
Pages (2): [1] 2 Next »
Post comment
My Account
Login
Language (Tickets):