Support Request: Loop on start up

Description

Hello. We have added a feature to our Android app which seem to cause a loop when launching SiteKiosk. This is the code we added

For face detection:


<meta-data
            android:name="com.google.firebase.ml.vision.DEPENDENCIES"
            android:value="face" />


For motion detection:


<uses-feature android:name="android.hardware.camera.front" />



This now causes SiteKiosk to repeatedly loop and eventually stopping on the SiteKiosk options screen. Can you advise?

Thanks

Answer: (8)

Re: Loop on start up 8/10/2018 10:25 AM
Hello,

SiteKiosk Android has no way of interacting with the code of your Android App. But if you have enabled the face-detection feature and camera support features of SiteKiosk Android, then both apps might try to access the same resources resulting in that behaviour. If your app uses hardware features of the Android system you should disable those in SiteKiosk.
Re: Loop on start up 8/10/2018 10:46 AM
Thank you.

Do I need to do that in the .skcfg file? If so, can you recommend what parameter I need to adjust to stop SiteKiosk from accessing the camera?
Re: Loop on start up 8/10/2018 11:46 AM
...just to add, adding camera as an allowed application in the SiteKiosk config does not seem to resolves the issue
Re: Loop on start up 8/10/2018 12:10 PM
Hello,

I did not say anything about adding the camera app. Quite the opposite, I said, you should deactivate everything in SiteKiosk that accesses the same recources that your app accesses. e.g. make sure that under Screensaver -> Deactivation method you did not select Facial recognition or that you have configured a web page in the SiteKiosk browser that also accesses the camera, especially as the start page.
Re: Loop on start up 8/10/2018 1:19 PM
I think I may have been wording this wrong.

I basically need to allow "com.google.android.packageinstaller" in the "Assisned Apps" section in SIteKiosk but it does not show up in the list . How can I do that in the .skcfg file?
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