Ticket ID: 25676
|
Creation Date: 12/15/2020 10:53 AM
|
Product: SiteKiosk Classic Windows
|
Attachment: -
|
TicketType: Support Request
|
Version: 9.6
|
Language: English
|
Views: 12857
|
Last Modification Date: 1/12/2021 12:05 PM
|
Platform:
|
|
Level: Closed
|
|
|
Support Request: Problem with TrendMicro agent
Good morning, I have some infopoint with SK installed with Windows 10 and TrendMicro antivirus agent. My customer recently updated the core of TrendMicro and SK doesn't start anymore (only a black screen appears).
Now I try to apply some exceptions to the agent and I would like to know, if possible, wich executables and others programs are loaded so I can setup TrendMicro agent more safely than exclude the entire SK folder.
Thanks
Edoardo