Company Christmas Holidays
North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
Limited support is available during this period.
We at PROVISIO wish you Merry Christmas and a Happy New Year!


FAQ: Web2Pay 3Cint


Please make sure that you ask for the V4.0 version of the credit card interface (3C Web2Pay v4.0 API) when you order your account.
Otherwise the transaction will be refused. In the SiteKiosk Log you may find the following information:

Web2Pay: Transaction failed …………….. ErrorText: Unable to process, please retry (776)

If necessary you might also have to contact the 3CIntegra Web2Pay Support via e-mail:
3C Customer Service Department Luxemburg - CustomerService(at)

Further information about using and configuring the credit card gateways with SiteKiosk you will find in the SiteKiosk help that is installed with SiteKiosk
and also available online:

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