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North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
Limited support is available during this period.
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FAQ: Notes about using SiteKiosk Android on Samsung Tablet devices

Description

To avoid problems please check the following settings before executing SiteKiosk Android on Samsung Android devices.

1. “S Voice”
Please check the “S Voice” app settings and make sure that “S Voice” will not be started with the home button by disabling the option “Open via the home key”
Otherwise you will not be able to exit SiteKiosk with using the home button as required when starting a single Android App with SiteKiosk (-->Applications-->Android App).
Please find further information about how to exit SiteKiosk Android at this FAQ article:
http://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=22209


2. Multi Window Mode
With some Samsung devices you can enable a Multi Window Mode for displaying 2 Apps side by side.
Please deactivate this feature in the Android settings of your device as otherwise SiteKiosk cannot block access to other applications under all circumstances.


General note
You may even contact Samsung as they provide an Android “Business line” version for Samsung devices on request which has less additional apps and custom features installed.

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