Support Request: Paused Printing,

Description

Greetings,

Issue 1:

I have two domain attached computers who auto login with the same user name and password. When I print from computer A the SiteKiosk Print Dialog Box comes up on both Computer A and Computer B, however, there is no functionality with the dialog box on Computer B, it cannot send the print again. It is just weird that computer B can see what Computer A just sent to the printer. Any work around on this?

Issue 2:

How do I set up a printer so that when a kiosk user sends a print job it must be cleared with an employee first before it will be printed? this would be useful so it keeps kiosk users from printing 30 page documents at a time.

issue 3:

When Computer A and Computer B both have the "Keep printer paused when exiting SiteKiosk" checked neither computer can print to the printer because its paused.

Any help would be much appreciated as I'm lost with how to set the printer up the way I want it.

Thank you,

Jordan

Answer: (2)

Re: Paused Printing, 6/1/2018 12:47 AM
**** this is a wireless networked printer****
Re: Paused Printing, 6/1/2018 8:08 PM
Network printers cannot be set up as any regular network printer, but must be configured separately as a local printer on each individual client. See section 1.2 bullet point B at the follwoing link for instructions.

http://www.provisio.com/en-EN/helpconsole/SiteKiosk%20Help/en-US/setup_printer.htm
My Account
Login
Language (Tickets):