Ticket ID: 24285
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Creation Date: 6/8/2018 8:58 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.6.4409
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Language: English
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Views: 24281
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Last Modification Date: 7/16/2018 6:29 PM
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Platform:
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Level: Closed
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Support Request: Can't Start Chrome Browser
I've had a problem getting the Chrome Browser to work with the default configuration. When I start SiteKiosk, it shows a gray vault in the background and the bottom MetroUI bar. After a few seconds, the MetroUI bar disappears and I'm left with the gray vault in the background. I'm unable to do anything else and need to restart the computer.
The configuration works fine if I switch it back to Internet Explorer.
I've had the default Chrome configuration work on one computer, but fail on another. I've also tried reinstalling SiteKiosk. Is this a problem with the default configuration for Chrome, or is something going wrong during the install?