Ticket ID: 24420 Creation Date: 8/22/2018 8:05 PM Product: SiteKiosk Classic Windows Attachment: -
TicketType: Support Request Version: 9.6.4409 Language: English
Views: 23642 Last Modification Date: 9/20/2018 6:32 PM Platform:
Level: Closed

Support Request: Strange Bug

Description

We are experiencing a strange bug with site kiosk
We are running Chrome on top of site kiosk (because we need plugins)

Every once in a while, the screen goes black on the top (see attachment)

Have you ever seen this before? Any suggestions?

Answer: (1)
Re: Strange Bug 8/23/2018 5:37 PM
Have not seen that behavior before. does that only show when you use the on-screen keyboard? This could be a problem with the Chrome browser running on top or a graphic card (driver) issue.
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