Company Christmas Holidays
North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
Limited support is available during this period.
We at PROVISIO wish you Merry Christmas and a Happy New Year!

 

Support Request: Computer Wiped - Can I Still Use the License from Before?

Description

Hello,

We had to wipe our computer that we purchased and installed SiteKiosk on about 2 years ago. I'm trying to see if I would be able to re-download SiteKiosk on the same computer and also use the same license from before. Am I able to do that? I tried accessing the license that we purchased, but it's not showing on my account. Thank you.



Michael Martinez

Answer: (1)

Re: Computer Wiped - Can I Still Use the License from Before? PROVISIO\adams (Provisio) 11/15/2018 3:10 PM
Yes you are able to use that version. Once you purchase it, it is yours forever. if your license information isnt showing on your online account, try checking your email for anything from PROVISIO or you can give sales a call and they should be able to look up your account and resend you your license information.