Company Christmas Holidays
North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
Limited support is available during this period.
We at PROVISIO wish you Merry Christmas and a Happy New Year!


Support Request: Configuration DEACTIVATED


Town of Carolina Beach SKNP 102723 - 5 License(s)

We changed IT companies last year and now need to access the configuration to put new URL at kiosk. Problem is, when we login as admin using old IT password, the configuration says it is "deactivated". Everything is "deactivated" in the box that comes up. Is there anything we can do to re-activate the configuration module without having to re-load the software again?


Answer: (1)

Re: Configuration DEACTIVATED 1/7/2019 3:05 PM
Are you able to take a screenshot and email it to adams(at) even if the copy of sitekiosk became unregistered for some reason, none of the options would be "deactivated". At the least, it may be best to reinstall the software to see if that solves the issue.