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Support Request: Intermittent terminal offline mesg


Hi there

We are seeing an issue with some of our kisok terminals. When user tries to access webpages (internal/External), occasionally they are throwing error mesg stating "Terminal Offline"

This is mainly around ADFS authentication with Office 365

Answer: (1)

Re: Intermittent terminal offline mesg 1/10/2019 3:25 PM
The terminal offline page is displayed when the start page cannot be loaded for any reason (network or web server issues).
When the "Terminal offline" page is displayed SiteKiosk tries to reload the start page every 30 seconds.