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Support Request: Request for support

Description

Hi,

I have a problem with fresh installation of SiteKiosk software. Can't start SiteKiosk Configuration. All I get is like on attached screenshot.
This is new install with restored configuration from previous installation.
SiteKiosk on first run worked fine but after computer restart I've got this. Installation repair didn't helped.

Regards

Answer: (1)

Re: Request for support 1/21/2019 12:04 PM
Hello,

Generally the SiteKiosk configuration pages are provided as local web sites on port 8889 after starting the SiteKiosk configuration tool. There is no known issue on supported Windows systems:
https://www.provisio.com/en-GB/helpconsole/SiteKiosk%20Help/en-US/default.htm?system_requirements.htm

Does it also happen when using to the most current SiteKiosk version 9.7?
https://www.provisio.com/en-GB/Downloads/Download.aspx?ItemId=1

What other applications are installed (-->Control Panel-->Programs and Features)?
(e.g. any additional security application that blocks the port 8889)

Regards,
Michael Olbrich