Company Christmas Holidays
North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
Limited support is available during this period.
We at PROVISIO wish you Merry Christmas and a Happy New Year!

 

Support Request: can't scan device on virtualbox test envrionment

Description

Hello support,
I just install and configure the provisio kiosk on windows 10, and I configure " input devices", it couldn't find any device - I triggered the usb and cd, it's still not list or show to add.
let me know how to configure it.
Thanks,
Simon

Answer: (2)

Re: can't scan device on virtualbox test envrionment 1/28/2019 3:50 PM
Make sure that the USB device is using keyboard emulation and is available in your virtual box machine.

Also take a look at our documentation for input devices:

https://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?devices.htm
Re: can't scan device on virtualbox test envrionment 1/28/2019 7:26 PM
Thanks, I will check it.