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Support Request: Emergency Config File


We recently updated our computer that has Site Kiosk loaded on it and were trying to reinstall the software. We were successful and it worked for a day, but then received a Warning page that an emergency configuration file was loaded. We put in our master password, but what do we do next? Does our license need reset?

Answer: (2)

Re: Emergency Config File 3/12/2019 2:11 PM
No, your license doesnt need to be reset. What happens when you create a fresh new configuration file? Do you get the same error?
Re: Emergency Config File 3/13/2019 9:16 PM
I created a new configuration file and the program worked correctly for at least 6 hours and the next day, I got the original message again.