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Support Request: Second Browser Not Loading from Twitter Widet

Description

Hello,

This might not be the place for this as it is a very specific issue, but I am looking for any help diagnosing what is going on. We are currently running a full screen website on our cleartouch screen and we have a twitter widget embedded on the site. When users click a tweet a second browser opens but nothing ever loads. If you visit the site on any other computer it opens to the tweet or profile (https://whrsdcleartouch.wixsite.com/kiosktest). If I am on another page of site and able to navigate to twitter it also loads with no problem. Is this a widget problem or a surfing area issue? Is there a better alternative than twitter's widget generator? Any and all help would be greatly appreciated.

Answer: (1)

Re: Second Browser Not Loading from Twitter Widet 3/15/2019 4:12 PM
With Chrome Browser Skin in the current version of SiteKiosk this window to window communication in JavaScript only works in new tabs.

It looks like the page is not working in IE11. Are you able to get your page working properly in IE11? If so you could use the fullscreen option with the IE based browser in SiteKiosk.

Otherwise you need to disable fullscreen mode and use the customize settings of the Chrome Browser Skin to hide all browser elements except "show tab bar and toggle tab button".