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Support Request: SiteCaster Weather Screens


When setting up the Weather Screens in SiteCaster, my Android machines are not displaying the weather. They only show a small box that says No up to date weather available.

However, when I am in SiteCaster, the information displays. I have tried using a City, a Zip Code, a Coordinate and the tablet location, but none of them work, all the same. Any reasons why?

Answer: (5)

Re: SiteCaster Weather Screens 3/15/2019 5:54 PM
What is the model of the device you are using? What is the Android version on the device? What is the SiteKiosk version you are running?
Re: SiteCaster Weather Screens 3/15/2019 6:05 PM
We are using Lenovo TB3-X70F tablets running Android v 6.0, and SiteKiosk v2.9 build 8108.
Re: SiteCaster Weather Screens 3/15/2019 9:09 PM
This issue has been escalated to our development team and I will get back to you with the findings.
Re: SiteCaster Weather Screens 3/18/2019 4:42 PM
The issue has been identified and a fix will be released shortly. I will update you when that is available.
Re: SiteCaster Weather Screens 3/25/2019 10:39 PM
I emailed you additional information.