Company Christmas Holidays
North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
Limited support is available during this period.
We at PROVISIO wish you Merry Christmas and a Happy New Year!

 

Support Request: Emergency Configuration File Loaded

Description

Kiosk not working - display says "configuration file selected for SiteKiosk does not exist or is not reachable. SiteKiosk loaded an Emergency configuration to protect the terminal. Do not have the general password to enter.
Installation folder: C:\Program Files (x86)\SiteKiosk\

Answer: (1)

Re: Emergency Configuration File Loaded 4/23/2019 3:38 PM
This message means your SiteKiosk configuration file could not be loaded for some reason. Have you tried rebooting the computer using the power button? You will need to use the first eleven characters of your license key that is in use on this machine as the password in this case (XXXXX-XXXXX) in order to close SiteKiosk can check the configuration file for problems.