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Support Request: Unable to add WFS (Windows Fax/Scan) as an Application

Description

We have been unable to add Windows Fax/Scan as an approved Application in SiteKiosk. When going into SiteKiosk Configuration, then Applications, then Add, then browsing to C:\Windows\System32\WFS.exe, SiteKiosk is unable to even see this program and add it. When trying to add the location in manually, then clicking Test to open it, SiteKiosk reports that the "requested file could not be found". We have verified that the file is there, that I can see it in File Explorer, that the program works and that permissions are set, but for some reason SiteKiosk is unable to even see the file when browsing to C:\Windows\System32 and looking for WFS through SiteKiosk.

Answer: (1)

Re: Unable to add WFS (Windows Fax/Scan) as an Application 6/19/2019 3:49 PM
This can happen on x64 Windows because SiteKiosk is a 32-bit application and when opening “C:\Windows\System32” via SiteKiosk the Windows System will redirect SiteKiosk to the folder “C:\Windows\SysWOW64” where the .exe does not exist.

You can use C:\Windows\sysnative
See: http://www.samlogic.net/articles/sysnative-folder-64-bit-windows.htm

Also see:
https://msdn.microsoft.com/en-us/library/windows/desktop/aa384187(v=vs.85).aspx