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Support Request: Site Kiosk Restricted User locking


Hi there, we have recently rebuilt our kiosks with Windows 10 1903 and Sitekiosk 9.7.5026. We are now experiencing issues with the Sitekiosk Restricted User locking itself randomly, so when a user comes to use it it's at the login screen. Any help you can provide would be much appreciated.

Answer: (2)

Re: Site Kiosk Restricted User locking 7/9/2019 3:09 PM
Does this happen after the computer is rebooted? Is there any anti-virus or AD policies that would prevent Sitekiosk from starting automatically?

It also may be that the Windows screen saver option “On resume, display login screen” is activated.
Re: Site Kiosk Restricted User locking 7/9/2019 9:16 PM
After reboot it logs in perfectly fine. Stays logged in and then randomly locks itself. Windows screensaver is disabled.