Company Christmas Holidays
North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
Limited support is available during this period.
We at PROVISIO wish you Merry Christmas and a Happy New Year!

 

Support Request: Could not open pdf

Description

Sitekiosk can't open the pdf and throws attached error.
Looks like the pdf downloaded from sitekiosk gets corrupt somehow. There is no issue with the file as pdf gets downloaded correctly and can open without any issues from windows.

Answer: (2)

Re: Could not open pdf 7/10/2019 3:12 PM
Can you replicate this issue with other PDFs in SiteKiosk? Can you send a copy of your StieKiosk configuration file and the steps to replicate the issue to ward(at)provisio.com?
Re: Could not open pdf 7/11/2019 2:02 AM
Just emailed config and steps to replicate the issue. Let me know if you need any further details.
Thanks