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Support Request: disable siteRemote screenshot functionality?


We have purchased siteremote server and need to disable the screenshot functionality. I have searched the knowledge base (/forums) and only see a reference to an earlier version that lists this option in Administration>Settings.

On my version (, this is not an option.

Please advice on next steps.

Thank you.

Answer: (1)

Re: disable siteRemote screenshot functionality? 7/11/2019 12:16 AM
Please dis-regard

I found the option to disable screen-shot functionality.

<SiteRemote URL>/administration/

Settings (tab)
Screenshot Settings (section)
Allow screenshot job task (label)
uncheck to disable

Scroll to bottom and click 'Save'

The confusion lies with the naming convention for the SiteRemote admin sections in both the main user module and administrator module. both have tabs named 'Settings'.