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Support Request: question about sitekioskplus

Description

Hello
i have a problem that i don't understand.
At the tourism office of Biarritz i have three PC with sitekiosk plus.
on the web site : www.tourisme.biarritz.fr there's a link towards this website : https://www.commerces-biarritz.com/
at which we can access with https://tourisme.biarritz.fr/actualites ( a page of the principal web site).
When i click on the link towards www.commerces-biarritz.com, we arrive systematically on a white page, and nothing after.
What's the reason of this problem ? i think you can check it
i have the last version of sitekiosk plus for windows
thank you for your help.

Answer: (4)

Re: question about sitekioskplus 8/22/2019 2:37 PM
Hello,

this is not a SiteKiosk problem. That page is not Internet Explorer compatible in general, because the same happens if you open it with Microsoft Internet Explorer. It works in Edge and Chrome, therefore switch to the Chrome browser engine in the configuration of SiteKiosk and you will be able to see the page in SiteKiosk.
Re: question about sitekioskplus 8/22/2019 3:23 PM
hello
Thank you for your answer. You are right, internet explorer can't open this page.
We are going to change with chrome browser. But with chrome, we haven't find the same menu , as with internet explorer, to open the pages in full screen.
The web pages open not in full screen. What's the reason?

Thanks
Re: question about sitekioskplus 8/22/2019 3:34 PM
Hello,

I am not sure what you mean. On the Start Page & Browser settings page of the SiteKiosk configuration there is a fullscreen button. The Chrome engine uses these settings just as well as the IE engine.

In case you mean that new browser windows cannot be maximized with the Chrome engine see here: http://devblog.provisio.com/post/2016/08/24/How-to-Maximize-New-Chrome-Browser-Windows.aspx.
Re: question about sitekioskplus 8/22/2019 5:53 PM
Thank you.
I have tested : with the script, every web pages open in full screen !!
you are Champions !! Thanks