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Support Request: windows update


I need to update the computer that we have sitekiosk installed. This will erase everything on it including sitekiosk. I need help with steps for the reinstall.
You can reach me 202 416 4052 or aloum(at)
My name is Abdul.

Answer: (1)

Re: windows update 10/1/2019 9:04 PM

Thank you for submitting your inquiry. There are a few things you will need to back up before a reinstall:

Licensing information - click the Registration button at the top of the SiteKiosk configuration window. Copy all the texts in both fields or refer to the licensing email received.

SiteKiosk version - At the top of the SiteKiosk configuration screen is the version or build number. You can find the version or build here. (Support for Windows 10 started with version 9.0+)

Strong password - If you are on a corporate domain, you can set a strong password using instructions here: (Silent installations)

Important project files -
Configuration - C:\Program Files (x86)\SiteKiosk\Config (*.skcfg files)
Start Screen - C:\Users\Public\SiteKiosk\content (the entire folder).
Media Content - C:\Program Files (x86)\SiteKiosk\Html (image, html folders, PDF etc)

Alternatively, some steps are possible via SiteRemote: .

Best regards.