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Support Request: Maintenance - Sleep and Wake options

Description

Upgrading existing clients to Windows 10. Implemented new Sleep and Wake options on Windows 7 machines and they are all working, but for Windows 10 the Sleep is working and Wake is logging the following error.
40 0000 2019-11-14 16:30:08 -0500 [Windows/Application] [11/14/2019 4:30 PM: SiteRemote Client] Failed in handling the PowerEvent. The error that occurred was: System.InvalidOperationException: Collection was modified; enumeration operation may not execute.\n at System.ThrowHelper.ThrowInvalidOperationException(ExceptionResource resource)\n at System.Collections.Generic.Dictionary`2.KeyCollection.Enumerator.MoveNext()\n at System.Linq.Enumerable.WhereEnumerableIterator`1.MoveNext()\n at Provisio.Longinus.Client.Monitoring.k_AppTracker.c78a4e6380fd49f9e38de23c6856c38cf(Object c527c1409024503bef5309c1e17ea9d3d, EventArgs cbace38d083ef2d35389147e40363549f)\n at Provisio.Common.k_EventBroker.FireEvent(String eventName, Object sender, EventArgs eventArgs)\n at Provisio.Longinus.Client.Service.k_Service.OnPowerEvent(PowerBroadcastStatus ae_PowerStatus)\n at System.ServiceProcess.ServiceBase.DeferredPowerEvent(Int32 eventType, IntPtr eventData).

Also have this error:
40 0017 2019-11-14 16:30:45 -0500 [Windows/Application] [11/14/2019 4:30 PM: SecurityCenter] Security Center failed to validate caller with error %1.

Answer: (9)

Re: Maintenance - Sleep and Wake options 11/15/2019 4:52 PM
Check to make sure “Fast Startup” is disabled on Windows 10.

Additional info:
https://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?maintenance.htm
Re: Maintenance - Sleep and Wake options 11/15/2019 6:56 PM
Fast Startup has been disabled and the error has gone away, but computer will still not wake. Requires user to press power button.
PC Sleep mode @ 12:00. Wake @ 12:30. Power Button pressed @ 12:40.

20 0000 2019-11-15 12:00:01 -0500 [SiteKiosk] Notification: k_WindowManager: Ping for MainWindow suspended
20 7002 2019-11-15 12:00:01 -0500 [SiteRemote Client] [Power status] Monitor is off.
20 1018 2019-11-15 12:00:01 -0500 [SiteKiosk] Monitor Off
20 7002 2019-11-15 12:00:01 -0500 [SiteRemote Client] [Power status] The computer is about to enter a suspended state.
20 1016 2019-11-15 12:00:02 -0500 [SiteKiosk] Go in suspend state
20 7002 2019-11-15 12:00:17 -0500 [SiteRemote Client] [Power status] The computer is about to enter a suspended state.
20 7002 2019-11-15 12:30:05 -0500 [SiteRemote Client] [Power status] Monitor is on.
20 7002 2019-11-15 12:30:06 -0500 [SiteRemote Client] [Power status] The system has resumed operation after being suspended.
20 1019 2019-11-15 12:30:06 -0500 [SiteKiosk] Monitor On
20 0000 2019-11-15 12:30:06 -0500 [SiteKiosk] Notification: k_WindowManager: Ping for MainWindow resumed
20 0000 2019-11-15 12:30:06 -0500 [SiteKiosk] Notification: PowerBroadcast: system resume.
20 0000 2019-11-15 12:30:06 -0500 [SiteKiosk] Notification: [Memory Status] Physical Memory: 1.76 GB (2.14 GB free, 45.1% used); Paging File: 1.94 GB (3.34 GB free, 36.7% used)
20 0000 2019-11-15 12:30:06 -0500 [SiteKiosk] Notification: [Process Status] GDI Objects: 30; USER Objects: 88; Handles: 1386; Process Memory Usage: 91.06 MB
20 0000 2019-11-15 12:30:06 -0500 [SiteKiosk] Notification: [Memory Status] Physical Memory: 1.78 GB (2.12 GB free, 45.6% used); Paging File: 1.95 GB (3.33 GB free, 37.0% used)
20 0000 2019-11-15 12:30:06 -0500 [SiteKiosk] Notification: [Process Status] GDI Objects: 30; USER Objects: 88; Handles: 1386; Process Memory Usage: 91.07 MB
20 0000 2019-11-15 12:31:48 -0500 [SiteKiosk] Notification: PowerBroadcast: system suspend.
20 0000 2019-11-15 12:31:48 -0500 [SiteKiosk] Notification: k_WindowManager: Ping for MainWindow suspended
20 7002 2019-11-15 12:31:48 -0500 [SiteRemote Client] [Power status] The computer is about to enter a suspended state.
20 0000 2019-11-15 12:40:56 -0500 [SiteKiosk] Notification: PowerBroadcast: system resume.
Re: Maintenance - Sleep and Wake options 11/15/2019 7:31 PM
Please make sure that the option Sleep -> Allow wake timers is activated in the advanced power settings of the Windows Control Panel.
Re: Maintenance - Sleep and Wake options 11/15/2019 8:44 PM
The Allow Wake Timers was already enabled.
Re: Maintenance - Sleep and Wake options 11/15/2019 9:26 PM
Is there a difference between Start Once and Autostart mode? Do the sleep/wake setting works outside of siteKiosk in Windows?

SiteKiosk uses the sleep mode of the Windows system and does not have its own unique function for this. The maintenance option to set the computer in sleep mode just uses a Windows API call (also applies to the other options “wake”, monitor off and on).
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