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Support Request: Windows Scaling Changes

Description

How do i stop Sitekiosk from changing the scaling to 300% when it boots into the locked down account. We are running software that needs to be set at 100%

Answer: (1)

Re: Windows Scaling Changes 11/27/2019 4:20 PM
Hello,

the SiteKiosk confiuguration has settings for the browser zoom level. In the advanced settings of the different browser engines.

If this is not what has been set in your SiteKiosk configuration, then it is probably the user dependent Windows settings that sometimes is automatically applied by Windows based on detected display hardware properties. You need to change this behaviour under Windows (right-click on Windows desktop -> Display settings) for the user you are running SiteKiosk with. If this user is the restricted SiteKiosk user, you need to follow these steps to be able to change the setting: https://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=5826