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Support Request: Add Application Link

Description

Hi, I have added applications in the configurator for SiteKiosk that works perfect, from the start menu.

When I add them on the start page as an application link the command line gets "edited".

The original command line is this:
"C:\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.exe" "\\SEMMXI00003\LOCAL\Test.xlsm"

And that works from the start menu but when adding the link to the start page as a button it gets like this:
Can't open file /SEMMXI00003/LOCAL/Test.xlsm

Why dose this link get changed?

Thanks in advance!

Regards
Simon

Answer: (1)

Re: Add Application Link 12/12/2019 9:35 AM
Hello,

You must mask the backslashes for the application link on the start screen.

E.g. like this

"C:\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.exe" \\\\SEMMXI00003\LOCAL\Test.xlsm

Otherwise you can map that network path as network drive on Windows and then use the corresponding drive letter.
As mapping a network folder is a user dependent setting >
In Auto Start mode it is the SiteKiosk user account and you need to map the network drive while logged in as SiteKiosk user.
Please also see here:
https://www.provisio.com/en-GB/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=5826

Regards,
Michael Olbrich