Ticket ID: 25188
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Creation Date: 1/6/2020 9:50 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.7.9912
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Language: English
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Views: 15991
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Last Modification Date: 5/19/2020 1:45 PM
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Platform:
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Level: Closed
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Support Request: Escape menu issue
We are having trouble getting the escape command menu to display by using ESC, or by using CTRL+ALT+F8
Nothing we do seems to allow the escape menu box to appear, so we can log out to do maintenance on the account.
Also, we are unable to use the 4-corner option on the touch screen because the taskbar is enabled on the software, and it blocks the bottom 2 corners of the screen.