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Support Request: launch password for applications


I have setup for there to be a password required when an application is launched (in this case it is remote desktop). The problem is it is not asking for that password and is just launching the application. How do I enforce the requirement of the password?

Answer: (5)

Re: launch password for applications 1/6/2020 11:49 PM

Thank you for submitting your inquiry. Before I can assist further, please confirm if you are using Start Screen (IE or Chrome) , Portal Start Page or a Browser (IE or Chrome) for your start page option. Please also confirm where in SiteKiosk you are starting your application i.e. Application Tile or Start Menu list?

Best regards,
Re: launch password for applications 1/7/2020 5:43 AM
I am using start screen ie with a tile.
Re: launch password for applications 1/7/2020 3:39 PM

Thank you for confirming this information. This is a known issue. This will be addressed in a future release. At this moment, you can use a HTML link to run your application from the Application List chosen in your configuration file. To do this, you will follow the instructions in this Dev Blog Post (articles are considered as-is and provided without further support) in creating an HTML file that you will use to start your application in Start Screen. In the code, you will replace the following line:

SiteKiosk.ExternalApps.Run("C:\\Windows\\notepad.exe", true);

To this:


Please note the number parameter "....Item(1)...." is the order in which the application lies in the list. So if your application is listed third, you will change to "...Item(3)...". Please remember that you will need to place this file in the HTML folder in the SiteKiosk program directory.

Otherwise, if you did not hide your task bar (non-'full screen mode'), you can open the application using the start menu with Start Screen start page and it will require a password.

Best Regards,
Re: launch password for applications 1/9/2020 6:32 PM
I've done what you suggested but it is still not prompting for the password just launches the RDP.
Re: launch password for applications 1/10/2020 4:38 PM

Thank you for the feedback. If you are using Chrome browser choice, the above code will not work. Referring to our Dev Blog post:, we will need to invoke the method to initialize the SK Chrome Object Model and add to the way we will call your application. For your case, additional instructions will be sent to you by email.

Best regards,