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North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
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Support Request: Web timeout

Description

We would like once a person goes to a website that it times out and returns to the main page. Now you have to right click and choose back to get to the main page.

Answer: (1)

Re: Web timeout 1/14/2020 4:41 PM
Hello,

Thank you for your inquiry. You can set a 'timeout' to your main page with the Screensaver settings in the SiteKiosk Configuration. The best option is to set your screensaver to "Open SiteKiosk Start Page" and set your idle time in seconds (300 sec/ 5 min is the default) . This will go to the start page defined in Start Page & Browser in SiteKiosk Configuration. Based on your description, the screensaver may be disabled or you may want to reduce it to a shorter idle time. You can read more here: https://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/screen_saver___2nd_monitor.htm.

Best regards,
Andre.