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Support Request: Urgente unable to login on Gmail. IE Browser skin needed

Description

Hi,
We have 3 PCs with sitekiosk. We use IE based skin because we absolutely need the file manager. Unfortunately, users tell us that they are unable to log in to gmail because it gives the following message: "Couldn't sign you in ... This browser or app may not be secure ... Try using a different browser".
But if we try to close sitekiosk and enter directly through IE11 we are able to login and gmail works.
Please can you kindly solve the problem?
Our license is:

[deleted by administrator - Note: Submissions will be entered in the public support forum. Do not post any personal data such as passwords or software license information.]

We buy this license from reseller kioskwebsite.com

Thanks.
Best Regards,
CED, Comune di Cittadella

Answer: (5)

Re: Urgente unable to login on Gmail. IE Browser skin needed 2/6/2020 10:49 AM
Hello,

The IE based skins (e.g. Metro IE) are using the IE Webbrowser Control of the installed Internet Explorer.
The Chrome Browser Skin uses a Chromium CEF engine installed with SiteKiosk (open source and also source for Google Chrome).

That the Gmail login doesn‘t work when using the IE Webbrowser control and more recently also not with chromium CEF applies to Google.

Here you find a workaround for the Gmail login with Chrome Browser skin:
https://www.provisio.com/en-GB/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=25179

Generally the file manager of SiteKiosk is only available with IE based skins (e.g. Metro IE).
But also you could use the “Start Screen” with “Chrome Browser” Skin and then use the customization described here to open the file manager:
http://devblog.provisio.com/post/2019/07/16/Starting-the-SiteKiosk-File-Manager-from-the-Start-Screen-with-Chrome-Browser-Skin.aspx

Regards,
Michael Olbrich
Re: Urgente unable to login on Gmail. IE Browser skin needed 2/6/2020 11:58 AM
Ok we did however the "Open File Manager" button is a little ugly.
So iI possible to have a script to paste to make it to load an image like the ones used for the metro skin?
otherwise how can we do it?
Thanks.

Best regards,
CED, Comune di Cittadella
Re: Urgente unable to login on Gmail. IE Browser skin needed 2/6/2020 1:04 PM
Hello,

The article in the developer blog about starting the File Manager via the Start Screen is not an Out-Of-The-Box solution, but describes the principle.
To design the look of the HTML widget you can / must use HTML. Here is an example without further free support:

<script>
    (new Function(_siteKiosk.getSiteKioskObjectModelCode()))();
    function openFileManagerExt() {
        _siteKiosk.objectModel.callHostFunction("system.windows.skLegacy.executeScript", "SiteKiosk.ScriptDispatch.openFileManager();");            
    }
</script>
<style>
.marginauto {
    margin: 10px 10px;
    display: block;
}
</style>
<div style="background-color:2DA7FF;height:100%;padding:10px 5px;">
<div class="marginauto">
    <img src="http://icons.iconarchive.com/icons/bokehlicia/captiva/128/file-manager-icon.png" onclick="openFileManagerExt();"" />
</div>
</div>


Regards,
Michael Olbrich
Re: Urgente unable to login on Gmail. IE Browser skin needed 2/7/2020 1:47 PM
Ok thanks, but unfortunally the stations are not connected to the Internet until the user authenticates himself on the hotspot, therefore the icon image was not loaded.
So, please is it possible to download this icon to a local folder and then load it from the script?
for example in this way:
img src="c:\program files (x86)\......picture.png"

Best regards,
CED, Comune di Cittadella
Re: Urgente unable to login on Gmail. IE Browser skin needed 2/7/2020 1:49 PM
As stated the code above is just an example.
You can change the HTML code to fit your needs and also use a local image.
https://www.w3schools.com/tags/tag_img.asp

Please understand that our free support cannot offer any assistance with creating your own code or customizing the skin files (apart from the detailed SiteKiosk and SiteKiosk Object Model documentation).
http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?support.htm

If you need further assistance in creating individual coding solutions you can contact us via e-mail that we may find a solution against payment for your needs.
In case you are interested in a solution against payment please write a detailed description to support-europe(at)provisio.com that we can check the technical feasibility and the amount of work to make a quotation.
The adjustment fees are depending on the complexity of the changes and in general it costs 120 Euro per hour.