Company Christmas Holidays
North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
Limited support is available during this period.
We at PROVISIO wish you Merry Christmas and a Happy New Year!

 

Support Request: slow loading of websites

Description

I have a sitekioks problem

When started, sitekiosk websites load extremely long and sometimes error as attached.
For Admin windows users everything works fine and the pages load normally.
What could be the reason ?

Answer: (1)

Re: slow loading of websites 2/10/2020 9:57 AM
Hello,

Generally web pages can run a bit slower in SiteKiosk due to all the security features of SiteKiosk but usually not significantly.
The rest is up to the system as for the internet connection SiteKiosk just uses the network connection of the Windows operating system (like any other browser).

I assume the pages load faster on the other browser(s) because they are cached locally.

SiteKiosk deletes the temporary Internet Files & Cookies on every logout and screen saver activation which forces the browser to reload the pages from the server afterwards.

Regards,
Michael Olbrich