Company Christmas Holidays
North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
Limited support is available during this period.
We at PROVISIO wish you Merry Christmas and a Happy New Year!

 

Support Request: XnView viewer launch

Description

I am having a problem viewing documents from File Manager. I believe it has something to do with the way the file viewer (XnView Basic) is launched. Documents are launched in the viewer as they should be when the document name does not have any blanks. When blanks are present, XnView launches but does not display the document. Possibly this is occurring because the command to launch from SiteKiosk is not quoted?
For example:xnview.exe abc xyz.tif launches as xnview.exe abc? That is the behavior exhibited by XnView when I run it from a command line; runs fine when quoted, not so much when the filename is not quoted. Is there a way to have SiteKiosk launch XnView with the filename quoted?

The entry in DownloadManager.xml is <extension name='tif' download='1' open='3' application='"C:\Program Files (x86)\XnView\xnview.exe" "{0}"'/>

Answer: (1)

Re: XnView viewer launch 2/14/2020 4:45 PM
Hello,

Thank you for your inquiry. Your could first try with download = 2:

<extension name='tif' download='2' open='3' application='"C:\Program Files (x86)\XnView\xnview.exe" "{0}"'/>

Please note that the setting in the DownloadManager.xml only applies to the download in IE based skins. Alternatively, you could switch to Chrome Browser Skin and configure which application is opened when downloading a specific file type with using the SiteKiosk configuration tool (-->Files & Downloads-->File actions).

Best regards,
Andre.