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Misc: Error 2753: The File 'skpcdsvc.exe1' is not marked for installation.

Description

The message "Error 2753: The File 'skpcdsvc.exe1' is not marked for installation." is received at the beginning of installation. No files are installed.

Answer: (3)

Re: Error 2753: The File 'skpcdsvc.exe1' is not marked for installation. 2/25/2020 2:59 PM
Hello,

Thank you for your inquiry. Can you confirm that this is a SiteKiosk update or brand new install? What version are you trying to install (e.g. Ver 9.7 Build 5324)?

Kind regards,
Andre.
Re: Error 2753: The File 'skpcdsvc.exe1' is not marked for installation. 2/26/2020 6:06 PM
I found the answer. It was a new install. It appears that during installation preparation something was placed on the workstation by the installation that caused the problem. I checked for any mention of SiteKiosk in the registry... nothing and whether the SiteKiosk folder had been created... again, nothing.

I located the Microsoft "Program Install and Uninstall troubleshooter" (https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed) and ran it. It found a reference somewhere on the machine to SiteKiosk. I had the program correct the issue and reran the SiteKiosk installer. It ran fine.
Re: Error 2753: The File 'skpcdsvc.exe1' is not marked for installation. 2/26/2020 6:19 PM
Hello,

Great work and awesome find! I will make note on the usage of this tool for possible future instances. This is highly unusual for the installation to be prevented but we cannot predict every scenario to due many variation of computing environments.

Thanks again!

High regards,
Andre.