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Support Request: Monitor flickering at 4k Resolution

Description

Hi,

We have a issue where a client has a monitor (Phillips) and it keeps flickering when SiteKiosk is running... Typically happens when there is moving / things changing on Screen. Has this happened on sitekiosk before?

Thank you.

Answer: (1)

Re: Monitor flickering at 4k Resolution 4/14/2020 3:08 PM
Hello,

Thank you for your inquiry. There is no known issue with using SiteKiosk and 4K resolution. Can you provide more detailed information on the screen transitions? Does this happen while running an application, viewing a website or transitioning to Screensaver? Also, please note that SiteKiosk 9.5 is no longer supported and any information provided will be based on our latest version, 9.7 build 5324.

Best regards,
Andre.