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North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
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Support Request: Cannot download SiteCaster

Description

I'm a potential new user.
I'm trying to download a copy of SiteCaster.
Every log-in attempt just pops back up with an error message about my password. I do not know what the site is looking for. I'm entering the same password that is use to log in. I've also tried random passwords, another email address that I have, etc. But I always get the same error message, make the password at least 5 alphanumeric characters, which I'm doing.
What is going wrong?

Answer: (1)

Re: Cannot download SiteCaster 4/14/2020 9:13 PM
Hello,

Thank you for your interest in SiteRemote and SiteCaster. I believe you may be trying to create a trial account at www.siteremote.net. When signing up, both your username and password must be as least 5 alphanumeric characters long. You will need SiteKiosk on either Windows or Android to deploy your SiteCaster content on your device of choice. You will need SiteRemote Cloud to use SiteCaster.

SiteKiosk Windows: https://www.provisio.com/web/us/products/windows-kiosk-software-sitekiosk
SiteKiosk Android: https://www.provisio.com/web/us/products/android-kiosk-software-sitekiosk
SiteRemote Login: https://www.siteremote.net
SiteCaster Product Page: https://www.provisio.com/web/us/products/sitecaster-digital-signage-cms

Best Regards,
Andre.