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Support Request: unable to print from sitekiosk

Description

I have one printer which have passcode pops up when iam trying to print,
but when i switch to sitekiosk i got the error message that is attached,

Answer: (1)

Re: unable to print from sitekiosk 5/18/2020 2:34 PM
Hello,

Thank you for your inquiry. I will need more information to assist you further. Can you please email a copy of your SiteKiosk configuration file and log files for the date when the issue occurred to support-america(at)provisio.com? They can be found here:

C:\Program Files (x86)\SiteKiosk\Config
C:\Program Files (x86)\SiteKiosk\Logfiles

Best regards,
Andre.