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Support Request: Payout logic sequence

Description

Hello,

We plan to have a vending machine with a coin payout and a bill payout device for the remaining amount.
Can you tell me about the logic that Sitekiosk is using when deciding on payout e.g. whether it will pay out bills, coins or both.
For example, if the price of a product is €12 and a bill of €50 was inserted, how will the remaining €38 be returned?
Is this a script that can be modified?

Br.

Answer: (1)

Re: Payout logic sequence 5/19/2020 10:52 AM
Hello,

Generally the Payment received through one of the activated payment devices in the SiteKiosk configuration is by default used in SiteKiosk to allow kiosk usage.
The only device integrated to SiteKiosk that supports payout for balance you added to SiteKiosk is the GW200 change giver (for coins) that can be uses with the EMP800.
See “6. Combination: EMP800 coin selector + GW 200 change giver”: https://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?coin_acceptor_wh_emp800.htm

Therefore creating a vending machine with SiteKiosk for a coin and bill payout for the remaining amount would need to be customized (corresponding payment devices would need to be integrated + the corresponding logic for the payout).
Furthermore the logic for this & how it works depends on what is supported by the payment device you use and not on SiteKiosk.

Please understand that our free support cannot offer any assistance with creating your own code or customizing the skin files (apart from the detailed SiteKiosk and SiteKiosk Object Model documentation).
http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?support.htm

Documentation:
- General Information about customizing SiteKiosk: http://www.provisio.com/web/us/features/siteskin
- SiteKiosk help: http://www.provisio.com/helpconsole/SiteKiosk%20Help/en-US/default.htm?customization_%28site_skin%29.htm
- SiteKiosk Object model help for IE based skins: http://www.provisio.com/helpconsole/SiteKiosk%20Object%20Model%20Help/en-US/default.htm?index.htm
- The SiteKiosk Object model help for Chrome Browser Skin can be requested via e-mail at support-europe(at)provisio.com

Further hints and suggestions can be found in our developer blog at http://devblog.provisio.com/


If you need further assistance in creating individual coding solutions you can contact us via e-mail that we may find a solution against payment for your needs.

In case you are interested in a solution against payment please write a detailed description to support-europe(at)provisio.com that we can check the technical feasibility and the amount of work to make a quotation.
The adjustment fees are depending on the complexity of the changes and in general it costs 120 Euro per hour.

Regards,
Michael Olbrich