Company Christmas Holidays
North American Headquarters in Miami, USA: Dec 25, 2015, Jan 1st 2016
European Headquarters in Muenster, Germany: Dec 21, 2015 until Jan 03rd 2016
Limited support is available during this period.
We at PROVISIO wish you Merry Christmas and a Happy New Year!

 

Support Request: Gmail issue

Description

I'm not located at the clinic that has the sitekiosk downloaded so I can't get the version at the moment.

When users try to use gmail, users are hit with "This browser or app may not be secure. Learn more
Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in."

I tried switching between IE and chrome, same issue.

Thanks,

Harold

Answer: (1)

Re: Gmail issue 5/21/2020 7:24 PM
Hi Harold,

Thank you for your inquiry. In order to log into Gmail Account services, you are no longer allowed to use IE. Also in order for your users to log into Gmail using SiteKiosk, you will need to follow the directions provided in this FAQ link: https://www.provisio.com/en-US/CustomerSupportCenter/ArticleDetails.aspx?ArticleID=25179 . The changes you will make can be found in the XML settings of the SiteKiosK configuration file (using a text editor program like Notepad or Notepad++).

Best regards,
Andre.