Ticket ID: 25545
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Creation Date: 8/26/2020 9:40 PM
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Product: SiteRemote
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Attachment: -
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TicketType: Support Request
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Version: 6.3.6776
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Language: English
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Views: 14314
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Last Modification Date: 9/24/2020 3:16 PM
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Platform:
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Level: Closed
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Support Request: License Expired and Disappeared
Hello. I have recently been getting notified that I am out of licenses for my SiteRemote machines. I signed into my account and noticed that I have three registered machines and only two licenses. Not sure how but I am guessing that the one license expired but it disappeared all together. I have the original license key but it is not allowing me to add it back. What do I have to do to get the license re-added. The following license key is the one that is missing from my account.