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Support Request: All our kiosks at all our branches are only printing the edges

Description

Our Members when they try printing from the kiosk the printouts only show the edges, its a very weird issue. I have attached a sample. Thanks

Answer: (3)

Re: All our kiosks at all our branches are only printing the edges 9/17/2020 10:54 PM
Hello,

Thank you for your inquiry. Can you please provide a step by step explanation of how to replicate this issue with confidential details excluded?

Best regards,
Andre.
Re: All our kiosks at all our branches are only printing the edges 9/21/2020 8:30 PM
Hi Andre, Did you get my last update?
Thanks
Re: All our kiosks at all our branches are only printing the edges 9/21/2020 9:05 PM
Hello,

Sorry about that. Nothing was received. Can you resend your update by email to support-america(at)provisio.com or here on the forum?

Best,
Andre.